Recommendation Intelligence
Deploys governed next-best-action logic into digital and assisted commerce workflows.
Owner Chief Digital Officer · protection restricted
recommendationautomation
Signals -> orchestration -> policy -> action channel
Capability library
Map business problems to agents, workflows, departments, and production maturity.
Capability Library is agent-first. Every capability stays tied to execution surfaces, workflow context, departments using it, and readiness for pilot or production.
Promotion Demand Forecasting
Evaluates scenario demand shifts before commercial promotions reach execution.
Owner VP Planning · protection internal
forecasting
Signals -> forecast service -> planner review -> release
Claims Triage Intelligence
Routes claims into severity and next-action lanes with document context and review controls.
Owner Head of Claims Transformation · protection restricted
document_aiautomation
Intake -> extraction -> triage policy -> adjuster queue
Fraud Signal Prioritization
Ranks investigations using fused signals and governance-aware thresholds.
Owner Prometa Risk Studio · protection executive
fraudautomation
Signals -> score -> review checkpoint -> case routing